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Answers about orders, payments, returns and your account.

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Orders & delivery5 articles
Payments & refunds5 articles
Returns & replacements4 articles
Account & security4 articles
Wallet, coins & gift cards4 articles
Demo Store Plus & offers4 articles

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Orders & delivery

How do I track my order?
Delivery charges and how long delivery takes
Can I change or cancel my order?
Do you deliver to my pincode?
My order is late or shows delivered but I have not received it

Payments & refunds

Which payment methods can I use?
My payment failed but money was debited
How does cash on delivery work?
When will I get my refund?
Where is my GST invoice?

Returns & replacements

How do I return an item?
How long do I have to return something?
Can I get a replacement or a different size?
I received a damaged, defective or wrong item

Account & security

Signing in with a one-time code
I forgot my password
Why is my account locked?
Updating my name, phone number and addresses

Wallet, coins & gift cards

What is the Demo Store wallet?
How do Demo Store Coins work?
Buying and redeeming Demo Store gift cards
Refer and earn

Demo Store Plus & offers

What is Demo Store Plus?
How do I use a coupon?
Why is my coupon not working?
How does the deal of the day work?

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